RETURN & EXCHANGE POLICY

At Abingdon Interiors, LLC, we understand the importance of a hassle-free return and exchange process. If for any reason you are not completely satisfied with your purchase, we have a 7 day return policy to ensure your peace of mind.

 

To be eligible for a return, your item must be in the same condition that you receive it. For non-furniture items it should also be unworn or unused, with tags and in its original packaging. The receipt or proof of purchase is also required. 
 

Our customer-centric approach means that you can shop with confidence, knowing that we are committed to resolving any issues and providing you with a positive experience. We are here to assist you every step of the way.

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Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exceptions / Non-returnable Items

 

Certain types of items cannot be returned, like custom products (such as special orders or personalized items) and personal care goods. Please get in touch with us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges

If the return item is accepted, the fastest way to ensure you get what you want is to return the item you have and make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received/inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

 

Some situations require a 20% restocking fee. 
Additionally fees could be charged depending on the payment you used for you purchase.