RETURN, EXCHANGE & FEES POLICY
At Abingdon Interiors, we want you to be completely satisfied with your purchase. To ensure a smooth and seamless shopping experience, we have the following return and exchange policy:
Furniture & Home Decor Purchases:
All furniture and home decor items are final sale. Due to the custom or specially sourced nature of these products, we do not accept returns or exchanges unless the item is damaged or defective. Please inspect your furniture immediately upon receipt and contact us within 24 hours if there are any damages or issues.
Non-Furniture Items (Boutique Goods):
We offer a 7-day return policy for boutique items (clothing, accessories, gifts). To be eligible for a return, items must be unused, unworn and in their original packaging with tags attached, along with proof of purchase. If approved, you will receive an e-gift card for the full purchase amount (including applicable taxes), valid for future use at Abingdon Interiors.
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Sale items, Bathing Suits, Jewelry and Gift Cards are final sale and cannot be returned or exchanged. A 20% restocking fee may apply to returns of boutique items.
Service Fees:
When paying with a credit card, a 2.7% service fee is applied to help cover payment processing costs. Please note that this service fee is non-refundable in the event of a return or cancellation, as it directly relates to the processing costs of your original transaction.
Exchanges:
Exchanges for boutique clothing items to another size are permissible within 7 days, if available. All sales of furniture and home decor are final.
Damages, Defects & Issues:
If you receive an item that is damaged, defective, or not what you ordered, please contact us within 24 hours of receipt. For boutique items, an e-gift card will be issued for the full purchase amount if the return is approved. For furniture and home decor, while all sales are final, we will resolve any damage or defect issues identified and communicated within 24 hours by offering a replacement, e-gift card, or other appropriate solution.